FAQs

All of our products are vegan friendly and we do not and will not ever test on animals.

Safe4 is a proud supporter of many animal charities within New Zealand and we offer a 10% discount off the regular product price excluding delivery to all registered animal charities.  Just send us an email and order that way.

Yes, at a 1:100 dilution ratio with a contact time of 5 minutes.

We make another disinfectant concentrate called Safe4 plus that kills Feline Calicivirus at a 1:50 dilution ratio with a contact time of 30 mins.  This product must be rinsed from the surface. If you call 0800 723 347 we can assist you with acquiring the right disinfectant for you.

Our UK parent company are in the process of testing our normal Safe4 disinfectant for Feline Calicivirus and we will let you know once we have the results.

Yes, at a 1:100 dilution with a contact time of 30 minutes. 

Yes, at a 1:100 dilution with a contact time of 60 minutes, spray the disinfectant directly onto the animal. Avoid spraying the disinfectant into the animal’s mouth and eyes.  Alternatively, if your pet or animal in your care is nervous or would not like being sprayed you can use our disinfectant wipes to wipe down the area.

No, Giardia is a parasite that acts inside the animal. You can help stop the spread of the disease. The spread of Giardia is done by faeces so if you’re mindful of the removal of faeces and then disinfect the area this will stop the spread of eggs of the parasite. The eggs of the parasite are contained within the faeces of the animal it has infected so as a general note it is always a good idea to use our disinfectant after you have removed any faecal matter that an animal has left. Faecal matter can attract other organisms and micro-organisms that can cause diseases in pets and humans.

To view a list of test results please visit https://safe4all.co.nz/why-safe4/

Inside the house, patio, grass (without harming it), artificial grass. septic tanks (due to it being biodegradable and rapidly breaking down into salt without causing harm to the biological activity in the tank).  Animal bedding, cages, pens, feeding bowls etc.  Anywhere and everywhere!

We will send you a guide with your order advising dilution rates – this is also on our website.  We also sell pumps for our 5L and 25L concentrates which dispense the correct amount.

Absolutely, the products don’t interact with each other and many of our customer’s choose to do this to save time.

The disinfectant is a contact kill therefore it needs to physically come into contact with whatever you’re trying to disinfect. You can use a trigger spray or use a mop and a bucket to apply it too.

The Odour Killer breaks down the molecules that cause the smell therefore it needs to physically come into contact with whatever area or object is causing the smell. You can spray in the direction of where you want to break down a smell or use a mop bucket.   You can spray directly onto carpets, curtains, soft furnishings.  Do a test patch first on an area that can’t be seen.

The laundry liquid is a very powerful product and the guidelines to use it are 10-25ml of the product per kilo of dry weight.

The wipes are made out of a recycled substrate soaked in the disinfectant and so are effective against the same pathogens.

Just place the product onto your hands using one of our dispensing containers. Rub your hands together until the product has disappeared. There’s no need to use water.